Frequently Asked Questions

Tout is a motel in Campinas/SP, at Av. Cambacica, 680, with suites for every occasion: from Suíte A to the Club, which has a heated pool, sauna and hot tub. All suites have a private garage with an automatic gate. We are open 24 hours a day, every day, with 3h, 6h and 12h periods to come right away, plus Day Use, Daily stay and Overnight with a set date.

Yes! We are open 24 hours a day, 7 days a week, 365 days a year, and you can arrive at any time. To come now, book 3h, 6h or 12h through the "Partiu Tout Agora" option. For a future date, choose Day Use, Daily stay or Overnight.

The price depends on the suite, the period and the day of the week. Visit toutmotel.com.br, select your date and period and check the current prices to find the right option for you. The prices shown are for two people.

The rate covers two people. Every suite has a Smart TV with Netflix and YouTube (log in with your own account), air conditioning and a private garage with an automatic gate. Breakfast is included with Daily stay and Overnight bookings. Romantic decoration, sparkling wine and other packages are optional, at an additional cost.

✨ Check our offers at toutmotel.com.br and follow @tout.motel on Instagram to discover new ways to enjoy your experience at Tout. 😉 Got a coupon? Enter the code in capital letters on the website before completing payment and enjoy your benefit!

Yes! 🎁 Tout gift cards can be purchased on toutmotel.com.br in the amounts of R$ 300, R$ 500 and R$ 800.

On the website: PIX and credit card. At the front desk: cash, PIX, debit card and credit card (single payment).

For purchases made on the website, the unit's name (Tout) appears. For payments made at the front desk, the charge appears as "Alpamar".

Yes. The credit card used for the booking must belong to one of the guests, and at check-in we ask for the physical card along with an official photo ID. Without them, the booking is cancelled and a new payment must be made at the front desk.

Yes! Our kitchen is open 24 hours, with main courses, sandwiches, snacks, drinks, cocktails and desserts. Check Tout's menu at toutmotel.com.br/campanhas/cardapio. You can also bring food and drinks from outside at no extra cost, or order delivery.

Yes, breakfast is included with Daily stay and Overnight bookings. 🥐 It is not included in 3h, 6h and 12h periods, but can be purchased on site. We also offer the Café da Manhã Tout Premium (premium breakfast) package.

Yes! To make your experience even more special, you can add options such as Romantic Decoration, Niver a Dois (birthday for two), Chef's Menu, Brunch, Premium Breakfast, Spa for Two, Tout Sensation and sparkling wine with strawberries. Available packages and prices are shown on the website during booking. Romantic Decoration and Niver a Dois can only be added to advance bookings; they are not available for same-day bookings.

Yes, you can! 📸 On Mondays and Tuesdays you get 20% off the 3-hour period, with no charge for a third person. Not valid on the day before public holidays. Contact our team to organize your photo shoot.

It's simple. Choose the suite and period at toutmotel.com.br, to come now or on another day, or book directly at the front desk. When you arrive, check in at the front desk with an official photo ID (and the card used for the booking, if you paid online). Then just enjoy. If you need anything, contact us on WhatsApp or by phone at +55 (19) 3199-6531.

An official photo ID is required at check-in. Digital documents are only accepted when shown in the official government app. Photos or screenshots of documents are not accepted. 🔞 Stays are only allowed for guests over 18.

Yes, small dogs up to 5 kg. As the suites are not specifically prepared for pets, owners are responsible for their care, hygiene and for preserving the items in the suite. Larger emotional support dogs are allowed upon presentation of a medical report at check-in.

You have three options: 🟢 Same-day booking: on the website, through the "Partiu Tout Agora" option, you book and can come right away. 📅 Advance booking: schedule ahead on the website and secure your date. 🚗 Walk-in: you can also come and book directly at our front desk. All options depend on availability at the time. Visit: toutmotel.com.br

It's simple! Visit toutmotel.com.br and choose the option that fits your plans: • To come now: click "Partiu Tout Agora", choose the suite and a 3h, 6h or 12h period, and complete the payment. • For a future date: choose the date, the suite and the period (Day Use, Daily stay or Overnight). Then check the available packages and complete the payment.

At Tout, there are options for those who want to enjoy a few hours or plan a longer experience: • Day Use: from 1 pm to 7 pm. • Daily stay: from 3 pm to 12 pm the next day. • Overnight: from 8 pm to 12 pm the next day. • To come now: choose a 3h, 6h or 12h period. Choose the period that suits you and check the available suites on our website. We are open 24 hours a day, 7 days a week, 365 days a year. You can arrive at any time.

Of course! You can book several daily stays on the website, one at a time, or contact our team on WhatsApp at +55 (19) 3199-6531 to organize your stay.

If you booked through our website, don't worry: the suite stays reserved for you for the entire period booked, even if you arrive later than planned. However, arriving late does not change the check-out time.

Cancellation: you can request a cancellation within 7 calendar days of purchase, as long as the request is not made within the 48 hours before the booking date and the booking has not been used. Requests are made by email, with the reason and the booking details. For same-day bookings, you can cancel within 30 minutes of confirmation, as long as you have not checked in. Once you start using the suite, cancellation is no longer possible. Cancellations are subject to an administrative fee of R$ 30.00, deducted from the refund amount. Rescheduling: advance bookings can be rescheduled free of charge with at least 48 hours' notice by email before the original date. The new date must keep the same day of the week, the same suite category and the same packages, and be within 1 month. In case of a no-show without prior notice, the amount paid is not refunded and rescheduling is not possible.